Additional Notes
Knowledge, Skills and Abilities
- In-depth knowledge of, and ability to use, Google Workplace, MS Office Standard (Outlook, Word, Excel, PowerPoint, Access), including most current and previous versions.
- Knowledge of PC and MAC hardware and software.
- Knowledge of sound practices in network troubleshooting.
- Ability to problem-solve and prioritize a variety of support questions and user needs.
- Organizational and time management skills.
- Ability to report work orally or in writing to supervisor as required.
- Ability to carry out instructions furnished in written or oral form, and to work with minimum supervision.
- Ability to train employees and lead them through changes in procedures, etc.
- Ability to problem solve job-related issues.
- Teamwork and consensus-building skills.