Duties
Position Title: Mid-Level District Technician
Report To: Director of Technology and Assistant Superintendent of Curriculum & Instructional Technology
Benefits:
| Starting Wage |
$19.50 |
| Total Work Days |
260 (Including Paid Holidays) |
| Hours |
8 Hours Per Day |
| Paid Holidays |
15 |
| Vacation/Sick/Personal Days |
10/10/3 Days |
| Condolence Leave |
3-5 Days |
| Disability |
Yes |
| IMRF |
District pays the full employer contribution/Employee
pays employee contribution
|
| Medical/Vision/Dental |
Consistent with Union Contracts |
| Life Insurance |
$50,000 |
| Yearly Increase-July 1 |
Consistent with Union Contracts |
Summary:
- Support the use of a broad range of technology services in the District by working with all staff and students.
Qualifications:
- Have earned an Associate's degree or equivalent.
- Demonstrate technological skills including, but is not limited to, being proficient in Microsoft Office, Google, hardware repairs and software management.
- Working knowledge of computer equipment, basic network configurations and ability to troubleshoot hardware and software problems.
- Provides technical support and training to end users in ‘laypersons' terms at their technical level and often on their schedule.
- Exhibits strong interpersonal skills, ability to manage projects, and be self-motivated.
- Ability to find answers to technology-related questions quickly.
- Possess a personality that demonstrates enthusiasm and interpersonal skills necessary to favorably meet and communicate with our school community.
- Present evidence of physical exam to determine "fit for duty", evidence of being free from communicable disease (TB), and submit to criminal background check.
- Experience with Apple technologies (iPhone, Mac, iPad) preferred.
Physical Demands:
- Regularly required to sit, stand, walk, talk and hear.
- Attend to a computer screen for a sustained period of time.
- Frequently required to reach with hands and arms, stoop, kneel, crouch, or crawl, climb ladders.
- Occasionally lift and/or move up to 70 pounds.
- Drive your own vehicle.
Essential Duties and Responsibilities:
- Provide technology support and technology hardware repair for all schools.
- Successfully troubleshoot, problem solve, and resolve technology department tickets, or escalate unresolved tickets.
- Work in a team-based environment with the ability to function with independent discretion.
- Display a calm and supportive demeanor when encountering technology issues and resolving issues for staff and students.
- Provide system support for staff and students, including troubleshooting, diagnosing, resolving, and documenting.
- Resolves tickets representing staff, student and parent-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.
- Assist in maintaining a current and well-functioning fleet of technology hardware equipment (computing devices, phones, printer/copiers, interactive boards, projectors, etc).
- Installs, modifies, and makes minor repairs to computer hardware and software systems
- Maintains system functionality by testing computer components.
- Maintain a comprehensive and accurate technology inventory.
- Assist in educating staff and students about technology, in accordance with district technology policy and initiatives.
- Assist in the maintenance and support of district technology software and network services.
- Maintain the database of network account users and program/service permissions for staff and students in accordance with district technology access and permissions policies.
- Assist staff and students with program access troubleshooting.
- Keeps up to date on technical advancements by reviewing professional publications, and gaining technical certifications.
- Assist with district-level technology projects and initiatives.
- Comply with district board policy, technology department policies, and District confidentiality requirements.
- Perform other duties as assigned by the Director of Technology.
Qualifications
Position Title: Mid-Level District Technician
Report To: Director of Technology and Assistant Superintendent of Curriculum & Instructional Technology
Benefits:
| Starting Wage |
$19.50 |
| Total Work Days |
260 (Including Paid Holidays) |
| Hours |
8 Hours Per Day |
| Paid Holidays |
15 |
| Vacation/Sick/Personal Days |
10/10/3 Days |
| Condolence Leave |
3-5 Days |
| Disability |
Yes |
| IMRF |
District pays the full employer contribution/Employee
pays employee contribution
|
| Medical/Vision/Dental |
Consistent with Union Contracts |
| Life Insurance |
$50,000 |
| Yearly Increase-July 1 |
Consistent with Union Contracts |
Summary:
- Support the use of a broad range of technology services in the District by working with all staff and students.
Qualifications:
- Have earned an Associate's degree or equivalent.
- Demonstrate technological skills including, but is not limited to, being proficient in Microsoft Office, Google, hardware repairs and software management.
- Working knowledge of computer equipment, basic network configurations and ability to troubleshoot hardware and software problems.
- Provides technical support and training to end users in ‘laypersons' terms at their technical level and often on their schedule.
- Exhibits strong interpersonal skills, ability to manage projects, and be self-motivated.
- Ability to find answers to technology-related questions quickly.
- Possess a personality that demonstrates enthusiasm and interpersonal skills necessary to favorably meet and communicate with our school community.
- Present evidence of physical exam to determine "fit for duty", evidence of being free from communicable disease (TB), and submit to criminal background check.
- Experience with Apple technologies (iPhone, Mac, iPad) preferred.
Physical Demands:
- Regularly required to sit, stand, walk, talk and hear.
- Attend to a computer screen for a sustained period of time.
- Frequently required to reach with hands and arms, stoop, kneel, crouch, or crawl, climb ladders.
- Occasionally lift and/or move up to 70 pounds.
- Drive your own vehicle.
Essential Duties and Responsibilities:
- Provide technology support and technology hardware repair for all schools.
- Successfully troubleshoot, problem solve, and resolve technology department tickets, or escalate unresolved tickets.
- Work in a team-based environment with the ability to function with independent discretion.
- Display a calm and supportive demeanor when encountering technology issues and resolving issues for staff and students.
- Provide system support for staff and students, including troubleshooting, diagnosing, resolving, and documenting.
- Resolves tickets representing staff, student and parent-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.
- Assist in maintaining a current and well-functioning fleet of technology hardware equipment (computing devices, phones, printer/copiers, interactive boards, projectors, etc).
- Installs, modifies, and makes minor repairs to computer hardware and software systems
- Maintains system functionality by testing computer components.
- Maintain a comprehensive and accurate technology inventory.
- Assist in educating staff and students about technology, in accordance with district technology policy and initiatives.
- Assist in the maintenance and support of district technology software and network services.
- Maintain the database of network account users and program/service permissions for staff and students in accordance with district technology access and permissions policies.
- Assist staff and students with program access troubleshooting.
- Keeps up to date on technical advancements by reviewing professional publications, and gaining technical certifications.
- Assist with district-level technology projects and initiatives.
- Comply with district board policy, technology department policies, and District confidentiality requirements.
- Perform other duties as assigned by the Director of Technology.
Salary/Benefits
Position Title: Mid-Level District Technician
Report To: Director of Technology and Assistant Superintendent of Curriculum & Instructional Technology
Benefits:
| Starting Wage |
$19.50 |
| Total Work Days |
260 (Including Paid Holidays) |
| Hours |
8 Hours Per Day |
| Paid Holidays |
15 |
| Vacation/Sick/Personal Days |
10/10/3 Days |
| Condolence Leave |
3-5 Days |
| Disability |
Yes |
| IMRF |
District pays the full employer contribution/Employee
pays employee contribution
|
| Medical/Vision/Dental |
Consistent with Union Contracts |
| Life Insurance |
$50,000 |
| Yearly Increase-July 1 |
Consistent with Union Contracts |
Summary:
- Support the use of a broad range of technology services in the District by working with all staff and students.
Qualifications:
- Have earned an Associate's degree or equivalent.
- Demonstrate technological skills including, but is not limited to, being proficient in Microsoft Office, Google, hardware repairs and software management.
- Working knowledge of computer equipment, basic network configurations and ability to troubleshoot hardware and software problems.
- Provides technical support and training to end users in ‘laypersons' terms at their technical level and often on their schedule.
- Exhibits strong interpersonal skills, ability to manage projects, and be self-motivated.
- Ability to find answers to technology-related questions quickly.
- Possess a personality that demonstrates enthusiasm and interpersonal skills necessary to favorably meet and communicate with our school community.
- Present evidence of physical exam to determine "fit for duty", evidence of being free from communicable disease (TB), and submit to criminal background check.
- Experience with Apple technologies (iPhone, Mac, iPad) preferred.
Physical Demands:
- Regularly required to sit, stand, walk, talk and hear.
- Attend to a computer screen for a sustained period of time.
- Frequently required to reach with hands and arms, stoop, kneel, crouch, or crawl, climb ladders.
- Occasionally lift and/or move up to 70 pounds.
- Drive your own vehicle.
Essential Duties and Responsibilities:
- Provide technology support and technology hardware repair for all schools.
- Successfully troubleshoot, problem solve, and resolve technology department tickets, or escalate unresolved tickets.
- Work in a team-based environment with the ability to function with independent discretion.
- Display a calm and supportive demeanor when encountering technology issues and resolving issues for staff and students.
- Provide system support for staff and students, including troubleshooting, diagnosing, resolving, and documenting.
- Resolves tickets representing staff, student and parent-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.
- Assist in maintaining a current and well-functioning fleet of technology hardware equipment (computing devices, phones, printer/copiers, interactive boards, projectors, etc).
- Installs, modifies, and makes minor repairs to computer hardware and software systems
- Maintains system functionality by testing computer components.
- Maintain a comprehensive and accurate technology inventory.
- Assist in educating staff and students about technology, in accordance with district technology policy and initiatives.
- Assist in the maintenance and support of district technology software and network services.
- Maintain the database of network account users and program/service permissions for staff and students in accordance with district technology access and permissions policies.
- Assist staff and students with program access troubleshooting.
- Keeps up to date on technical advancements by reviewing professional publications, and gaining technical certifications.
- Assist with district-level technology projects and initiatives.
- Comply with district board policy, technology department policies, and District confidentiality requirements.
- Perform other duties as assigned by the Director of Technology.
How to Apply
Fill out application on https://www.nlsd122.org/c/index.php/our-district/employment