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Duties

Performance Responsibilities

• Install, configure, maintain, troubleshoot, and analyze hardware including but not limited to:

  • iPads (iOS 16.x)

  • MacBook/iMac (OSX 13.x)

  • PC Desktop/Laptop (Windows 11)

  • IP Phones, Printers, Projectors, Document Cameras, and SmartBoards (configuration and general troubleshooting)

  • Wireless Access Points (configuration and general troubleshooting)

  • Network Devices (configuration and general troubleshooting)

  • Install, upgrade, and maintain various software application suites/OS on devices

  • Add, remove, and modify staff and student network accounts as necessary (Active Directory, G-suite, etc.)

  • Assist in maintaining accurate hardware and equipment inventories for each school building

  • Support educational software and access as needed (Clever, etc.)

  • Provide quick, efficient, and courteous end-user support via helpdesk tickets as well as and in-person support at assigned schools as needed

  • Perform other duties and troubleshooting as assigned by the Director of Technology

Qualifications

• Current Network+/A+ Certification Preferred

• Working knowledge of Mobile Device Management (MDM)

• Minimum Associates degree, Bachelor degree preferred (comparable education/experience will be considered)

• Must be well organized, self-motivated, and handle confidential information appropriately

• Good interpersonal and written communications skills required

• Required to service multiple locations within district on a daily basis

Salary/Benefits

Commensurate with Skills, Experience and Qualifications

Additional Notes

Job Goal: The Technology Support Specialist is responsible for providing staff and administrative technology support in supporting the district vision and learning goals.  This includes the technology support of administrative functions at the school and district offices.  

Reports To: Director of Technology 

TERMS OF EMPLOYMENT: Twelve-month 

Immediate Hire

How to Apply

Apply online via link below

School District

https://www.applitrack.com/schooldistrict100/onlineapp/default.aspx?Category=Administration

ILearn Link

ILearn

Report Card Link

District Report Card