Qualifications
Knowledge, Skills and Abilities
- In-depth knowledge of, and ability to use, MS Office Standard (Outlook, Word, Excel, PowerPoint, Access), including most current and previous versions.
- Knowledge of PC and MAC hardware and software.
- Knowledge of sound practices in network troubleshooting.
- Ability to problem-solve and prioritize a variety of support questions and user needs.
- Organizational and time management skills.
- Ability to report work orally or in writing to supervisor as required.
- Ability to carry out instructions furnished in written or oral form, and to work with minimum supervision.
- Ability to train employees and lead them through changes in procedures, etc.
- Ability to problem solve job-related issues.
- Ability to work with a diverse group of individuals.
- Ability to maintain confidentiality of information regarding school district financial and other information.
- Ability to establish and maintain cooperative working relationships with others contacted in the course of work.
- Teamwork and consensus-building skills.
- Ability to supervise employees and provide clear direction, goals and objectives in a respectful manner.
Experience
- Demonstrated expertise in use of technology to support instruction.
- Formal training (courses, workshops, conferences) in use and implementation of technology in a school setting.
- Successful experience training others and serving as a resource in use of technology.
- Experience using a network to store, retrieve, and disseminate files and documents to end-users.
- Software troubleshooting experience.
- Successful supervisory experience.