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Reporting to the Director, provides clerical support to the Director, Supervisor, and professional staff of the department. Daily work includes gathering information and responding to inquiries, decision making, interpretation and application of agency and department policies and procedures.

  • Provides clerical support to the department by finalizing a variety of correspondence, reports, and presentations.
  • Organizing and maintaining department files.
  • Responding to inquiries requiring general knowledge of program operations.
  • Assisting with department conference planning.
  • Scheduling appointments.
  • Making travel and meeting arrangements and preparing expense claims.
  • Maintains confidentiality for information related to personnel and department claims.
  • Maintains and completes Management Information Database Accounting System (MIDAS) functions for the department.
  • Responsible for ordering, securing and distributing supplies for department staff.
  • Serves as department timekeeper, maintaining and completing department attendance in Human Resources Management System (HRMS).
  • Keyboards letters, memos, reports, tables, charts, forms and special correspondence for department staff using the appropriate computer software.
  • Proofreads and edits reports to ensure clerical accuracy.
  • Provides information or assistance to agency staff and the general public concerning department activities.
  • Applies general knowledge or agency operations, rules and regulations in explaining or clarifying processes or services available.
  • Serves as inventory clerk for the department, maintaining inventory records, documenting all inventory movements and ensuring inventory control procedures are adhered to by staff.
  • Performs other duties as assigned.


  • High school diploma or equivalent.
  • Two years of progressively responsible administrative or programmatic experience in an office setting involving typing, computer work and/or other specialized training.
  • Knowledge of office practices and procedures.
  • Knowledge of personal computers and software packages.
  • Proficiency in Microsoft word and excel.
  • Working knowledge of grammar, spelling and punctuation.
  • Excellent communication, organization and interpersonal skills.
  • Ability to maintain confidentiality and professionalism.

  • Some college or technical training.
  • Experience coordinating clerical and office procedures for a large department.


$33,000 - $35,000
$33,000 - $58,000
Monday – Friday 8:00 a.m. – 5:00 p.m.

How to Apply

To view full posting and apply electronically, please visit https://www.isbe.net/Lists/ISBECareers/CareerDisplayForm.aspx?ID=866. Interested parties must submit the required application, cover letter, resume, and transcripts (unofficial until recommended for hire). The subject line should include the position number(s) you are applying for.

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