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Technology Maintenance Specialist - River Trails School District 26


Title: Technology Maintenance Specialist

Job Goal: To provide level 1 technology support for the school district. 


  • 2 years of college/technical school/training or 3 to 5 years of related job experience.

  • Knowledge and hands-on experience in computers and appropriate software operations. 

  • Ability to perform routine maintenance of equipment, including installing and repairing network cables. 

  • Preferred experience with Google Workspace for Education applications and 1:1 software/hardware. 

  • Excellent problem solving skills with the ability to adapt in a dynamic technology environment.

  • Skills in self-direction, initiative, follow-through, attention to detail, and resource organization.

  • Strong interpersonal skills and patience in working with students and faculty.

Reports to: Director of Innovation and Technology

Supervisory Responsibilities: none

Essential Duties and Responsibilities:

  • Uses Incident IQ ticketing system for technology help desk support, including regularly checking for new support tickets, updating existing support tickets, and closing completed support tickets.

  • Uses and maintains Incident IQ asset management system for inventorying and managing all assets in the district/schools, including submitting warranty information.

  • Repairs, images, and sets-up Windows devices and software.

  • Installs driver updates, software updates, and patches.

  • Assembles, installs, cables, repairs, cleans, and maintains district AV equipment, including, but not limited, to projectors, interactive whiteboards, televisions, speakers, amplifiers, web cameras, document cameras, and phones.

  • Installs, repairs, maintains, and removes low voltage cabling as directed, according to code and district standards.

  • Installs electrical services, where needed, for AV technology equipment.

  • Sets up, monitors/runs, and takes down AV equipment for district and school events, as directed.

  • Instructs staff on the proper usage of AV equipment.

  • Maintains safe operating conditions of electrical systems and equipment, according to code and district standards.

  • Installs, removes, maintains, or moves hardware and software.

  • Diagnoses and repairs minor hardware issues.

  • Diagnoses and repairs minor software issues.

  • Cleans hardware.

  • Assists staff with questions regarding usage of hardware, devices, software, online services, etc.

  • Changes backup tapes, as directed.

  • Attends building/district technology meetings and special evening school events that involve use of technology, or as directed by the Director of Innovation and Technology, the Superintendent, or Superintendent’s designee

  • Provides additional technology maintenance support, as directed.


Terms of Employment: Salary and work year as approved by the Board of Education


Salary Hours:

  • $19.00 per hour, but negotiable based on experience.

  • 8 hours per day = 40 hours per week

  • 12 Month Work Year

  • Benefits package

Link to District/Third Party Online Application Web Page


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