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Duties

The Network Specialist is responsible for the ongoing development and maintenance of the District's network infrastructure and managing network projects as assigned. Primary responsibilities include general support of our community, changes to network configurations to support new services, and immediate response to critical issues (classroom services failures, WiFi connectivity issues, or any loss of service that affect student education and staff workflows). The proper candidate must demonstrate a strong
understanding of network infrastructure design, routing protocols, data security, and the ability to create detailed documentation. It is required that applicants have a background supporting Cisco technologies.
This is a team environment where candidate will be cross-trained or/and train other members of the department to create a high level of support for our community. The position reports to the Director of Information Technology Services.


Essential Duties and Responsibilities

  • Maintain and manage wired and wireless networks, including route and switch infrastructure
  • Track tasks using the department’s tracking system
  • Respond frequently to urgent type calls to restore service in situations where education or workflows have stopped due to network failures
  • Monitor network traffic, resolve issues as they arise, proactively manage the health of the network
  • Create and maintain thorough documentation of the network environment
  • Resolve level two issues
  • Other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Must be able to work in a constant state of alertness and safe manner with regular, predictable, in-person attendance Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Qualifications

  • Strong understanding of network diagnostics to find routing problems or failed hardware
    Experience in supporting Citrix application deployment and Citrix application policy
    configurations
  • Experience in Cisco switch configurations including restore of running configurations
  • Strong skills in communication to ensure each requestor or problem is being understood with timeframes for resolution and installs

Education and/or Experience
This role requires a minimum of 3 years of experience with LAN and WAN networking protocols and devices, including switches, routers, and wireless access points. Certifications in related fields (Cisco, VMware, Microsoft,) preferred. Knowledge of network monitoring tools (SolarWinds) strongly preferred.

How to Apply

Online

Link to District/Third Party Online Application Web Page

https://phl.applitrack.com/d124/onlineapp/default.aspx?all=1

Job Posting Date

7/11/2019

Application Deadline

7/30/2019

Start Date

N/A